Return and Refund Policy
Last updated 06/03/2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at online@jewelzindia.in to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Jewelz
Attn: Returns
RMA #
22/2A Gorachand Road, Kolkata 700014
Kolkata, 700014 700014
India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
Once we receive your returned item and thoroughly inspect its condition, we will proceed with processing your refund. Please note that it may take 5 to 7 working days for the refund to be credited back to the same bank account that was used during the purchase. Thank you for your understanding and patience during this process.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
09038017266
online@jewelzindia.in
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at online@jewelzindia.in to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Jewelz
Attn: Returns
RMA #
22/2A Gorachand Road, Kolkata 700014
Kolkata, 700014 700014
India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
Once we receive your returned item and thoroughly inspect its condition, we will proceed with processing your refund. Please note that it may take 5 to 7 working days for the refund to be credited back to the same bank account that was used during the purchase. Thank you for your understanding and patience during this process.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
09038017266
online@jewelzindia.in
